Because of the cyclone there was limited accommodation available in Nadi and Hexagon took complete advantage of this by charging us over $100 per room. We would have been better off sleeping at the airport! On arrival, mid afternoon, we were immediately put off by the strong security presence and attitude of the front desk staff. Resort found us accommodation for the night at Hexagon. We thank you again for your time in providing your feedback and look forward to seeing you soon.We (7 adults - 4 rooms) arrived in Nadi on 29-12-19 only to find our ferry to the island resort we had booked was not running due to a recent cyclone. I have personally conveyed your kind comments to Jim, John and Bill. We welcome you in experiencing our spa treatment during your next stay. For your information, we also have a Spa at our hotel and we do sell Pure Fiji products as well. We will look into the pool hours and the safety of guest swimming after hours.

I agree the swimming pool being a relief in a hot day and do take note of your concern in the closing hours of the pool. I do apologize for shortage of cooking utensils in your apartment, however, if this was brought to housekeeping or front desk attention, we would have attended to your special request, if any. We are pleased to learn that you enjoyed your long stay with us and the 2 bedroom apartment is an ideal choice for a longer stay.

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